DZ Consulting is a consultant firm specialized in the hospitality industry.
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DZ Consulting partners with global clients in the hospitality industry to drive growth through:

  • A data-driven culture
  • Optimized revenue management
  • Commercial strategy development
  • Organizational transformation

At the heart of DZ Consulting is Damiano Zennaro, a recognized expert with over 25 years of experience in hospitality.

Meet Damiano Zennaro

With a strong background in revenue management and a track record of success at both property and corporate levels, Damiano bridges disciplines to drive business results. His expertise lies in aligning Sales, (Digital) Marketing, Revenue Management, and Distribution, championing collaboration between people and technology.

Throughout his career, he has held key corporate roles focused on:

  • Building trusted partnerships
  • Revenue management leadership
  • Commercial strategy

Guiding Future Leaders

Damiano is passionate about leadership development and continuous learning. He holds:

  • ACTP Certification (Accredited Coach Training Program – ICF)
  • Change Manager Specialist (Change Management Institute – CMI)

He also serves as Guest Professor at IULM University (Milan), where he leads the Revenue Management Specialization within the Master in Tourism & Hospitality (MITH) program.

Sample Projects & Core Expertise

Leadership

Damiano is a people-first leader, focused on enabling teams to achieve outstanding results.

  • At IHG, as Director of RMH, he led 30 remote revenue managers across 160+ properties (15,000+ rooms) in 15 European countries.
  • He introduced strategic consulting practices that enhanced performance and strengthened relationships with franchised and managed hotels.

Transformation & Innovation

Damiano led large-scale performance initiatives with measurable impact.

  • At IHG, as Director of Hotel Performance Support, he oversaw performance for over 300 hotels (250,000+ rooms).
  • He built a new team focused on performance measurement, operational excellence, and owner collaboration, enabling IHG to adopt a holistic view of success.
  • At IDeaS, he helped hotels transition from manual to automated systems, aligning Sales, Marketing, Distribution, Revenue, and Operations.

Speaking & Teaching

Damiano is a frequent speaker and lecturer at leading hospitality institutions, including:

  • École Hôtelière de Lausanne EHL – (Switzerland)
  • Les Roches (Switzerland)
  • IULM University (Milan)
  • HIA – Hospitality Innovation Academy (Florence)
  • Hotel Business School (Forte Village – Cagliari)

He actively promotes the strategic role of revenue management and the value of embedding a culture of change in business practices.

Final Thought

“Revenue is more than numbers — it’s about timing, trust, and teams. Sustainable growth comes from aligning technology with human insight.”
Damiano Zennaro